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Returns Policy

Return Policy:

Please read our returns policy carefully before placing your order.  Designs by Deborah Anne reserves the right to change this policy at any time if we believe any customer is abusing our return policy.

If you need to return and item, please call us or email us within 5 days of delivery to obtain a Returned Merchandise number (required) and tell us the reason for the return. Returns must be postmarked within 14 days of delivery. Mail it to us, either by UPS or the US Postal Service (insured).  Uninsured items returned damaged or lost in the mail will not be credited back to you.  Returns on allowable items are accepted as long as all original tags are still attached and original packaging is intact. We will process your return right away and credit your account, minus shipping costs and restocking fees where applicable.  For exchanges, we will charge additional shipping unless we have made an error. 

Your business is appreciated and we will make every attempt possible to guarantee 100% satisfaction to all of our customers.

Please send returns promptly to:

Designs by Deborah Anne

10945 Clermont Street

Thornton, CO  80233

Our Communion and Flower Girl Dresses:

All girls’ dresses must have return requests made within 5 days of delivery and must be postmarked within 2 weeks of delivery.  Returned dresses will be charged a $10.00 restocking fee.  The restocking fee covers the actual shipping and handling costs and limited seasonal supply.  If you need to make an exchange, the restocking fee will be waived. However, the customer is responsible for additional shipping charges unless we have made an error.

Communion Veils and Tiaras:

Returns are accepted as long as all original packaging and tags are in place.  Please refer to general return information.

Communion Gloves and Purses:

Returns on gloves and purses are accepted as long as all original packaging and tags are in tact.  No returns on open gloves or purses.  Open or altered glove packages are subject to exchanges only.

Communion Book Sets and Gifts:

No returns allowed.  All sales are final.

Boys Ties and Accessories:

Returns are accepted as long as all original packaging and tags are in place.  Please refer to general return information.

Infant’s Baptismal and Christening Clothing:

All Infant’s clothing must have return requests made within 5 days of delivery and must be postmarked within 2 weeks of delivery. .  Returned clothing will be charged a $10.00 restocking fee.  The restocking fee covers the actual shipping and handling costs. If you need to make an exchange, the restocking fee will be waived. However, the customer is responsible for additional shipping charges unless we have made an error.